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What's the condition of the chair?
Our chairs are classified as "used like new." We take pride in ensuring that all mechanical components of the chairs are in impeccable condition, guaranteeing a fully functional and comfortable seating experience for our customers.
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What sizes are available?
Sizes A, B, and C are available for both the Herman Miller Aeron Remastered and Herman Miller Classic. Choose the size that best suits your comfort needs.
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Is there any warranty on these chairs?
Enjoy peace of mind with our 12 months warranty on all Pre-Loved Aerons by Eltru. Covered components include chair cylinder and castors. Please note that this warranty does not apply to seating or arms. For warranty enquiry, email us at sales@eltru.com with your order number.
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How long does it take to ship it to my address?
Your chair will typically arrive between 2 to 5 business days. We ship all orders via FedEx, and you'll receive a tracking number for real-time updates on your delivery.
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How can I pick it up in person?
For in-person pickup, visit our furniture store at 958 Church Street, Baldwin, NY. Simply go to the "Store Pickup" menu option to schedule your pickup and finalize your order.
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What's your return & refund policy
We offer a 30-day free return policy. If you wish to return your chair, we will pay for the return shipment costs. Please review our detailed return policy for more information on the process and eligibility.